Returns, exchanges, and refunds are handled according to item condition and order status.

Last updated: June 26, 2026

LARI reviews return and refund requests case by case to protect customers and the business. Customers should contact support promptly after receiving an order if there is an issue.

1. Eligibility

Items may qualify for review if they arrive damaged, incorrect, incomplete, or materially different from the order placed. Requests should be made within the stated review period shown on the website or order communication.

2. Non-returnable Cases

Items may be refused for return or refund if they show signs of use, damage after delivery, missing tags, or if the request is made after the review period.

3. Exchange Requests

If exchange is offered, it depends on product availability, size availability, and item condition. Customers may be asked to share order details and clear product photos.

4. Refund Decisions

Approved refunds, where applicable, are processed using a method suitable to the original order and verification process. Time to completion may vary depending on payment method and support review.

5. Support

For return or refund help, contact LARI through the contact page with your order details and issue summary.